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Thank the client
We deeply feel that customers are the source of our survival and development.
We feel very honored that our customers have chosen us in many choices.
The customer's request is very simple. They hope that we can provide effective equipment at the appointed time.
Superb technology precipitation, mature quality system and perfect after-sales service are the necessary conditions to meet customer needs.
There is no perfect product.
If our products bring trouble to our customers, we will solve the problem in the spirit of professional ethics, and sincerely serve our customers.
If we make a mistake, we will be brave enough to admit it and correct it immediately.
When we made mistakes, we thanked our customers for not giving up. Instead, they gave feedback to us.
Customers' opinions are the ladder for us to grow up.
Customer's opinion is our chance to improve.
Customers' opinions are our precious wealth.
We remember that customers are our common interests.
Our customers succeed, so that we can succeed.
Service commitment
Provide timely pre-sale and after-sales service. Actively follow up all customer calls, such as consultation, demolition, purchase and sale, and give effective and rapid solutions.
1. Quality assurance companies follow the ISO9001 quality management system, from the configuration of electronic components, to the design of machine structure, raw materials procurement, mechanical parts processing and production, and then to the pre-shipment commissioning, acceptance, all level by level to ensure the quality of equipment.
2. Guidance, Installation and Training Division receives the notice of your equipment signature and receives timely training for 2-3 engineers in the use, commissioning and maintenance of the equipment to ensure the proficiency and stability of the operation of the equipment and the operator can independently complete the operation and commissioning and daily maintenance of equipment.
3. All-day after-sales service department receives maintenance information for 7 x 24 hours and responds for 2 hours. According to the actual situation, if the telephone communication and remote assistance can not be solved, we will arrange the engineer's business trip in time to ensure that your equipment can be used normally.
4. The service convenience company has a special after-sales service department, which calls customers regularly to understand the use of equipment, and if problems are found, feedback the relevant personnel to deal with them in a timely manner.
5. Lifelong maintenance of equipment for non-artificially damaged equipment, lifelong warranty, artificially damaged or improperly operated equipment, lifelong maintenance, only the cost of work; lifelong supply of spare parts, lifelong technical support, to avoid your worries.
6. Free upgrade to upgrade the software of the equipment free of charge. At the same time, our company will provide regular adjustment to customer equipment, and free telephone technical support.
National Service Hotline: +8618138863916
We deeply feel that customers are the source of our survival and development.
We feel very honored that our customers have chosen us in many choices.
The customer's request is very simple. They hope that we can provide effective equipment at the appointed time.
Superb technology precipitation, mature quality system and perfect after-sales service are the necessary conditions to meet customer needs.
There is no perfect product.
If our products bring trouble to our customers, we will solve the problem in the spirit of professional ethics, and sincerely serve our customers.
If we make a mistake, we will be brave enough to admit it and correct it immediately.
When we made mistakes, we thanked our customers for not giving up. Instead, they gave feedback to us.
Customers' opinions are the ladder for us to grow up.
Customer's opinion is our chance to improve.
Customers' opinions are our precious wealth.
We remember that customers are our common interests.
Our customers succeed, so that we can succeed.
Service commitment
Provide timely pre-sale and after-sales service. Actively follow up all customer calls, such as consultation, demolition, purchase and sale, and give effective and rapid solutions.
1. Quality assurance companies follow the ISO9001 quality management system, from the configuration of electronic components, to the design of machine structure, raw materials procurement, mechanical parts processing and production, and then to the pre-shipment commissioning, acceptance, all level by level to ensure the quality of equipment.
2. Guidance, Installation and Training Division receives the notice of your equipment signature and receives timely training for 2-3 engineers in the use, commissioning and maintenance of the equipment to ensure the proficiency and stability of the operation of the equipment and the operator can independently complete the operation and commissioning and daily maintenance of equipment.
3. All-day after-sales service department receives maintenance information for 7 x 24 hours and responds for 2 hours. According to the actual situation, if the telephone communication and remote assistance can not be solved, we will arrange the engineer's business trip in time to ensure that your equipment can be used normally.
4. The service convenience company has a special after-sales service department, which calls customers regularly to understand the use of equipment, and if problems are found, feedback the relevant personnel to deal with them in a timely manner.
5. Lifelong maintenance of equipment for non-artificially damaged equipment, lifelong warranty, artificially damaged or improperly operated equipment, lifelong maintenance, only the cost of work; lifelong supply of spare parts, lifelong technical support, to avoid your worries.
6. Free upgrade to upgrade the software of the equipment free of charge. At the same time, our company will provide regular adjustment to customer equipment, and free telephone technical support.
National Service Hotline: +8618138863916
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URL: www.fonkan.com E-mail: sales@fonkan.com ICP:粤ICP备17081219号-1
URL: www.fonkan.com E-mail: sales@fonkan.com ICP:粤ICP备17081219号-1
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