• Author:
• Source:
• Date: 2018-09-05
• Views: 967Times

Good follow-up tracking services, on the one hand, to grasp the shortcomings of after-sales service business, optimization, commission customer service satisfaction;On the other hand, we can better understand customers' expectations and requirements, accept customers' comments and Suggestions, so as to design more humanized equipment and let customers design suitable equipment and solutions for their own use.Fang Kang technology tracking service in the form of diversification, sales return visit to customers to use their phone, with after-sales service telephone return visit to collect equipment performance, sometimes is an engineer to come the scene to understand the status of the project operation, Fang Kang technology to do quality first supplier of equipment, products, services, customer satisfaction is our pursuit, only follow the user of the product evaluation in-depth can design better products.